COURSE’S STRUCTURE
The Course is made up of the following parts:
TEACHING IN CLASSROOM/ CONFERENCES A E-LEARNING EDUCATION B STAGE in a Company or in Public / Private Body C PORTFOLIO DOCUMENTATION and FINAL EXAM Monitoring and evaluation of the training course and documentation of the final report D
COURSE EVALUATION Participate in at least 80% in the realization of each of the 4 parts of the Course allows to be assessed in order to acquire the Training Certificate as Expert in Improvement of System and Services Quality in Companies and Public and Private Bodieses
60 hours
80 hours 
80 hours
80 hours 
copyright © I.S.P.E.F. Via Comparetti, 55a - 00137 Roma (IT) tel. +39.06.8275589 fax +39.06.86890061 info@ispef .it COD. FISC. 97143880587  P.IVA 10964511009
IMPROVEMENT OF SYSTEM AND SERVICES QUALITY IN COMPANIES AND PUBLIC AND PRIVATE BODIES
I.S.P.E.F. Istituto di Scienze Psicologiche della Educazione e della Formazione
OBJECTIVES STRUCTURE CALENDAR SIGN UP CERTIFICATIONS GOOD PRACTICES CONTACTS ISPEF INFANCY TRAINING & E-LEARNING STAGE EVALUATION & CERTIFICATE STRUCTURE